White-labelling inventory planning for your 3PL clients: what they see and what they can't change
How to offer planning as a branded service: your logo and colour, sign-in from your portal, clients who can view and buy but not change stock, and the controls that keep data isolated.
Stokrio Team · · 6 min read
Brands choose logistics partners that help them plan, not only store. Offering forecasting and reorder planning to clients can differentiate a 3PL, but only if it feels like your service and cannot leak one client's data to another.
Key takeaways
- Brand it once: logo, colour, support contacts and portal link.
- Let clients view and buy, not change physical records.
- Keep every client's data isolated, with no exceptions for shared bins.
- Sign clients in from your portal without creating passwords.
What clients see
A client opens a workspace with your logo and colour and "Powered by Stokrio" under your logo. They see their products, stock by warehouse and location, stock movements, sales orders you send, forecasts, days of cover, reorder suggestions, reports and lots and expiry.
What they can do
Clients can raise purchase orders to their own suppliers and manage those suppliers. That is the point: planning is useless if the next step is an email to you.
What they cannot do
They cannot change stock, products or orders, invite users or connect stores. Those come from your system, because your warehouse is the source of truth. Stokrio never sends stock back to your WMS.
Isolation
Each client is a separate organisation. Every request is resolved on the server to one organisation and every query is scoped to it. That includes your shared warehouses and bins: a client sees and counts only its own stock in a bin, including lots and serial numbers, even when another client stores in the same location.
Signing in
Your portal asks the partner API for a single-use, two-minute link for the user and redirects them. When they sign out, they return to your portal. Users you manage this way cannot sign in with a password, an email code or Shopify, so access always flows through you.
Running it from your side
Your team switches between clients from one login, with a banner showing whose workspace it is, and uses the warehouse dashboard and 15 3PL reports for your own operations.
Offboarding
Suspend a client with one API call: its users are signed out and its data is kept for 90 days, so you can reactivate it or hand it over cleanly.